Privacy policy

Last updated: June 13, 2026

Scholar Frames ("we", "our", or "us") operates this website and online store. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, place an order, contact us, or otherwise use our services.

Our store is powered by Shopify, which enables us to provide our products and services to customers.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

Contact Information

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

Order and Payment Information

  • Products purchased

  • Order history

  • Transaction details

  • Payment confirmation information

Note: Payment card information is processed securely by our payment partners and is not stored by Scholar Frames.

Device and Usage Information

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on pages

  • Referring websites

  • Shopping and browsing activity on our store

Communications

Information you provide when contacting customer support, submitting inquiries, reviews, or feedback.

How We Collect Information

We collect information:

  • Directly from you when you place orders, create an account, subscribe to updates, or contact us.

  • Automatically through cookies, analytics tools, and similar technologies when you browse our website.

  • From service providers and partners that help us operate our business.

How We Use Your Information

We use your information to:

Process and Fulfill Orders

  • Process payments

  • Confirm orders

  • Arrange shipping and delivery

  • Provide order updates

  • Handle returns and refunds

Improve Our Services

  • Analyze website performance

  • Improve customer experience

  • Develop new products and features

Marketing and Advertising

  • Send promotional emails and offers (where permitted)

  • Display relevant advertisements

  • Measure advertising performance

Security and Fraud Prevention

  • Detect fraudulent transactions

  • Protect our website and customers

  • Enforce our policies and terms

Customer Support

  • Respond to inquiries

  • Resolve issues and complaints

  • Provide assistance regarding orders

Legal Compliance

  • Comply with legal obligations

  • Respond to lawful requests from authorities

  • Protect our legal rights

Cookies, Analytics and Advertising

We use cookies and similar technologies to improve website functionality and customer experience.

We may use services such as:

  • Shopify Analytics

  • Google Analytics

  • Meta Pixel (Facebook and Instagram)

These tools help us understand how visitors use our website, measure advertising effectiveness, and improve our products and services.

You can manage or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

Sharing Your Information

We may share your information with trusted third parties, including:

Service Providers

  • Shopify

  • Payment gateways

  • Shipping and logistics partners

  • Analytics providers

  • Customer support providers

Marketing Partners

We may share limited information with advertising platforms to improve marketing performance and show relevant advertisements.

Legal Requirements

We may disclose information if required by law or to protect our rights, customers, or business.

We do not sell your personal information to third parties.

Shopify

Our store is hosted by Shopify. Shopify collects and processes certain information necessary to provide and improve its services.

For more information, please review Shopify's Privacy Policy:
https://privacy.shopify.com

Data Security

We implement reasonable security measures to protect your personal information.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict certain processing activities

  • Withdraw consent where applicable

To exercise any of these rights, please contact us using the details below.

Children's Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so that we can remove it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Scholar Frames

Email: scholarframes@gmail.com

Phone: +91 62383 79361

Address:
Scholar Frames, Velliyannoor
Vellanad, Near PSNM UPS Vellanad
Thiruvananthapuram, Kerala 695543
India